Customer Care

Grand Rapids Customer Care Team-Serving the Americas, Asia and the Pacific Rim


	Linda Russell Customer Care Representative T: 616-248-9255 F: 616-241-3752 E: russell@blackmer.com Grand Rapids, Michigan--USA, Canada Responds to general distributor questions, order entry and expediting, price&availability, return material authorization (RMA) and credit, within the U.S. Company hire date: 05/01/00 Markets: All Products:Vane/C-Series/ Hydraulics/Vane Compressors/System One Centrifigual Pumps		Janet Kielty Customer Care Representative T: 616-248-9237 F: 616-241-3752 E: kielty@blackmer.com Grand Rapids, Michigan--USA Responds to general distributor questions, order entry and expediting, price&availability, return material authorization (RMA) and credit, within the U.S. Company hire date: 04/09/85 Markets: All Products:Vane/C-Series/ Hydraulics/Compressors/System One Centrifigual Pumps/Abaque

	Sherry Bode Customer Care Representative T: 616-248-9215 F: 616-241-3752 E: bode@blackmer.com Grand Rapids, Michigan--USA Responds to general distributor questions, order entry and expediting, price&availability, return material authorization (RMA) and credit, within the U.S. Company hire date: 03/17/69 Markets: All Products:Vane/C-Series/ Hydraulics/Vane Compressors/System One Centrifigual Pumps		Nikki Welmers Customer Care Representative T: 616-475-9371 F: 616-241-3752 E: welmers@blackmer.com Grand Rapids, Michigan--USA Responds to general distributor questions, order entry and expediting, price&availability, return material authorization (RMA) and credit, within the U.S. Company hire date: 04/01/04 Markets: All Products:Vane/C-Series/ Hydraulics/Vane Compressors/System One Centrifigual Pumps

	Giovana Possignolo Customer Care Representative T: 616-475-9381 F: 616-241-3752 E: possignolo@blackmer.com Grand Rapids, Michigan--USA Responds to general distributor questions, order entry and expediting, price&availability, return material authorization (RMA) and credit, for the international market. Company hire date: 07/05/05 Markets: All Products:Vane/C-Series/ Hydraulics/Vane Compressors/System One Centrifigual Pumps		Nicole Mishler Customer Care Representative T: 616-248-9244 F: 616-241-3752 E: mishler @blackmer.com Grand Rapids, Michigan--USA Responds to general distributor questions, order entry and expediting, price&availability, return material authorization (RMA) and credit, for the international market. Company hire date: 07/16/07 Markets: All Products:VVane/C-Series/ Hydraulics/Vane Compressors/System One Centrifigual Pumps
	Michelle Johnson Customer Care Representative T: 616-475-9370 F: 616-241-3752 E: johnsonm @blackmer.com Grand Rapids, Michigan--USA Responds to general distributor questions, order entry and expediting, price&availability, return material authorization (RMA) and credit, for the international market. Company hire date: 07/23/07 Markets: All Products:Vane/C-Series/ Hydraulics/Vane Compressors/System One Centrifigual Pumps		Mark Stubbs Director Customer Care And Applications T: 616-248-9201 F: 616-241-3752 E: stubbs@blackmer.com Grand Rapids, Michigan--USA Responsible for ensuring that distributor needs are met in a fast and accurate manner Company hire date: 10/11/2000 Markets: All Products:Vane/C-Series/ Hydraulics/Vane Compressors/System One Centrifigual Pumps

	John Steward Senior Application Engineer T: 616-248-9209 F: 616-241-3752 E: steward@blackmer.com Grand Rapids, Michigan--USA Responsible for technical Support Company hire date: 07/06/83 Markets: Process, fuels, transport Products:Vane, C-series		Brian Palmatier Senior Application Engineer T: 616-248-9219 F: 616-241-3752 E: palmatier@blackmer.com Grand Rapids, Michigan--USA Responsible for technical Support Company hire date: 04/01/80 Markets: Process, fuels, transport, LPG Products:Vane, C-series, Hydraulics, Vane Compressors

	Ron Crouch Senior Application Engineer T: 616-475-9352 F: 405-942-2855 E: crouch@blackmer.com Oklahome City, Oklahoma--USA Responsible for technical support. Company hire date: 04/16/93 Markets: All Products:Reciprocating Compressors		Ashish Gupta Application Engineer T: 616-475-9367 F: N/A E: gupta @blackmer.com British Columbia, Canada Responsible for technical support Company hire date: N/a Markets: ALL Products:Vane, Reciprocating Compressor

	Fernando Vicente Rios Senior Application Engineer T: 616-248-9256 F: 616-241-3752 E: vicente@blackmer.com Grand Rapids, Michigan--USA Responsible for technical clarification and support for the Latin America Market. Company hire date: 10/03/05 Markets: All Products:All		Tom Creek Application Engineer T: 616-475-9346 F: 616-241-3752 E: creek@blackmer.com Grand Rapids, Michigan--USA Responsible for technical support Company hire date: 01/09/04 Markets: ALL Products:System One Centrifugal Pumps

	Corey Jefferson Application Technician T: 616-475-9277 F: 616-241-3752 E: jefferson@blackmer.com Grand Rapids, Michigan--USA Responsible for technical support, Commercial and Military Marine Company hire date: 12/03/90 Markets: Process, fuels, transport Products:Vane, C-series, Hydraulics, Vane Compressors